[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"prison-send":3,"prison-cases-send":28,"stats-overview":30},{"id":4,"slug":5,"name":6,"address":7,"visit_hours":8,"email":8,"phone":9,"description":10,"established":11,"inp_report":8,"capacity":12,"ff1":8,"ff2":8,"ff3":8,"ff4":8,"ff5":8,"ff6":8,"ff7":8,"ff8":8,"aerialimage":8,"buildingimage":8,"category_id":13,"country_id":14,"county_id":15,"city":8,"city_id":8,"urn_id":8,"operator_id":8,"updated_at":16,"created_at":8,"govuk_slug":17,"govuk_updated_at":18,"visiting_text":19,"keep_in_touch_text":20,"send_money_text":21,"life_text":22,"support_text":23,"contact_text":24,"operator_name":25,"operating_for":8,"latitude":26,"longitude":27},"91","send","Send","HMP Send, Ripley Road, Ripley, Woking, Surrey, GU23 7LJ",null,"01483 471000","Female adults","1962",282,"6",101,154,"2026-10-07T08:32:45.000Z","send-prison","2026-07-06T14:34:43.000Z","If you are unable to visit someone in prison you can still keep in touch (https:\u002F\u002Fwww.gov.uk\u002Fguidance\u002Fsend-prison#keepintouch).\n\nYou can also contact the Prisoners' Families Helpline (https:\u002F\u002Fwww.prisonersfamilies.org\u002Fhelpline) on 0808 808 2003. You will not be able to book a visit using this number.\n\nTo visit someone in Send you must:\n\n- be on that person's visitor list\n- book your visit at least 2 working days in advance\n- have the required ID with you when you attend.\n\nAt least one visitor must be 18 or older at every visit.\n\nThere may be a limit to the number of visits a person can have. You can check this with Send.\n\nContact Send if you have any questions about visiting.\n\nHelp with the cost of your visit\n\nIf you claim certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit (https:\u002F\u002Fwww.gov.uk\u002Fhelp-with-prison-visits), including:\n\n- Travel to Send\n- Somewhere to stay overnight\n- Meals\u002FSnacks\n\nHow to book family and friends visits\n\nYou can book your visit online (https:\u002F\u002Fwww.gov.uk\u002Fprison-visits).\n\nIf you have been sent a visiting order, you can also book by telephone.\n\nBooking line: 0300 060 6514 The booking line is open Monday to Friday, 9am to 3pm. Find out about call charges (https:\u002F\u002Fwww.gov.uk\u002Fcall-charges)\n\nVisiting times:\n\n- Tuesday, 2pm to 4pm\n- Saturday, 2pm to 4pm\n- Sunday, 2pm to 4pm\n\nHow to book official visits\n\nYou can book official visits by:\n\n- emailing hmppsvisitbooking@justice.gov.uk\n- calling 0300 060 6514 (9am to 3pm, Monday to Friday)\n\nOfficial video and official face to face visit times:\n\n- Monday, 8am to midday\n- Wednesday, 8am to midday\n- Thursday, 8am to midday\n\nGetting to Send\n\nFind Send on a map (https:\u002F\u002Fconsent.google.com\u002Fm?continue=https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fplace\u002FHM%2BPrison%2BSend\u002F@51.2738987,-0.4904337,15z\u002Fdata%3D!4m5!3m4!1s0x0:0xbafac6c14e683a4e!8m2!3d51.2738987!4d-0.4904337&gl=IE&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1)\n\nBy Car\n\nIf driving to the prison from the M25, leave at Junction 10 take the A3 towards Guildford. After one mile take the B2215 signposted Ockham.\n\nTake 1st exit from Roundabout and continue for 1\u002F2 mile. On a sharp bend turn right into Guileshill lane.\n\nAt T-Junction turn right and immediately left into Hungry Hill Lane, this becomes Ripley Road, once you see the Perimeter Fence on your left the Prison entrance is approx. 1\u002F4 mile.\n\nFrom Guildford take the A3 towards London. Turn off at the Burnt Common Junction, the B2215 to Ripley. At first roundabout take the third exit, A247 passing the Garage on your left. After crossing the A3 turn left as though to re-join the A3 towards Guildford (signposted HMP Send), keeping to the outside lane turn right off the slip road onto Tithebarns Lane (signposted HMP). At the T-Junction turn right onto Ripley Road, the Prison entrance is approx. 1\u002F4 mile.\n\nFrom Woking take the A320 towards Guildford, at 1st roundabout take 1st exit towards Old Woking, which is Wych Hill. Turn left at roundabout into High Street, at next roundabout take the right-hand junction, the A247 to Send. At next roundabout take 2nd exit (straight over), A247 towards Clandon passing the Garage on your left. After crossing the A3 turn left as though to join the A3 towards Guildford (signposted HMP Send), keeping to the outside lane turn right off the slip road onto Tithebarns Lane (signposted HMP). At the T-Junction turn right into Ripley Road, the perimeter fence is on your left and the Prison entrance is approx. 1\u002F4 mile.\n\nFrom Dorking take A25 towards Guildford.\n\nCross the A246 and join the A247, after 2 miles turn right as though to join the A3 towards Guildford (signposted HMP Send), keeping to the outside lane turn right off the slip road onto Tithebarns Lane (signposted HMP). At the T-Junction turn right into Ripley Road, the perimeter fence is on your left and the Prison entrance is approx. 1\u002F4 mile.\n\nFree car parking is available at the prison.\n\nBy train\n\nThe closest railway station is Clandon.\n\nTrains also travel frequently from Woking station.\n\nHMP Send runs a minibus service for Social Visits from Woking station and back again. You will need to be at Woking Station by 1pm and wait on the Marks and Spencer side of the station.\n\nTo plan your journey by public transport:\n\n- use National Rail enquiries (https:\u002F\u002Fwww.nationalrail.co.uk\u002F)\n- use Traveline for local bus times (https:\u002F\u002Fwww.traveline.info\u002F)\n\nEntering Send\n\nAll visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison (https:\u002F\u002Fwww.gov.uk\u002Fgovernment\u002Fpublications\u002Fmanagement-of-security-at-visits-policy-framework-closed-estate\u002Facceptable-forms-of-identification-id-when-visiting-a-prison-in-england-and-wales-annex-a).\n\nAll visitors will be given a rub-down search, including children. You will also be searched by security dogs.\n\nHMP Send has a strict dress code policy. This means visitors should wear smart clothes and:\n\n- no revealing clothing\n- no vests\n- no low-cut tops\n- no ripped jeans\n- no shorts\n- no short dresses\n- no offensive slogans\n- no headwear, other than that worn for religious reasons\n\nThere are strict rules on what you can take into HMP Send.\n\nYou will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.\n\nThe refreshment tea bar will be open during social visits. Visitors may bring a maximum of £20 per person in loose change. No notes are allowed into the prison.\n\nNappies and baby wipes are provided in the visits hall and must not be taken in.\n\nYou may take in a bottle of baby milk or an empty bottle that can be filled with water or juice once in the visits hall.\n\nYou will be told the rules by staff at the start of your visit. If you break the rules, the visit could be cancelled and you could be banned from visiting again.\n\nVisiting facilities\n\nThe family-friendly visitors centre offers information and support for visitors.\n\nThere is a tea bar in the visitors centre which is open before Social Visits.\n\nThe visitor centre is run by the Prison Advice and Care Trust (PACT) (https:\u002F\u002Fwww.prisonadvice.org.uk\u002Fprisons\u002Fhmp-send\u002F).\n\nYou can contact the centre on 01483 471 090 during social visit days.\n\nFamily days\n\nFamily days are held throughout the year and allow prisoners the chance to spend the day with their family and friends in the visits hall in a more relaxed atmosphere.\n\nLunch is provided on this day and the free minibus service can be booked in advance too.\n\nThere are fun activities to participate in on these days to make some memorable moments.\n\nThere are currently 16 extended visit days a year.\n\nHMP Send promotes maintaining family ties for all prisoners.\n\nExtended visit days 2026\n\nPrisoners can apply for up to 3 extended visits sessions per year to the Head of Children and Significant Others.\n\nExtended visits run on the following days:\n\n- Thursday 12th March, Enhanced adult day\n- Wednesday 1st April, Friends and Family\n- Weds 8th April, Children's day\n- Thursday 9th April, TC\u002FPipe Family day\n- Thursday 28th May, Lifer Day\n- Thursday 18th June, Enhanced Adult day\n- Thursday 23rd July, TC\u002FPipe Family day\n- Wednesday 29th July, Children's day\n- Thursday 20th August, Children's day\n- Thursday 27th August, Lifer day\n- Thursday 24th September, Friends and Family\n- Thursday 29th October, Children's day\n- Thursday 10th December, Enhanced Adult day\n- Thursday 17th December, TC\u002FPipe Family day\n- Monday 21st December, Lifer day\n- Wednesday 23rd December, Children's day","There are several ways you can keep in touch with a prisoner during their time at HMP Send.\n\nSecure video calls\n\nTo have a secure video call with someone in this prison you need to:\n\n- Download the Prison Video app (https:\u002F\u002Fprisonvideo.com\u002Fapp)\n- Create an account\n- Register all visitors\n- Add the prisoner to your contact list.\n\nHow to book a secure video call\n\nSecure video calls at this prison can be requested by prisoners only. They are available:\n\n- Wednesday, 1:30pm to 4:30pm and 6pm to 7:20pm\n- Thursday, 1:30pm to 4:30pm and 6pm to 7:20pm\n- Saturday, 8:30am to 11:30am\n- Sunday, 8:30am to 11:30am\n\nYou will receive a notification if a prisoner has requested a video call with you.\n\nRead more about how secure video calls work (https:\u002F\u002Fwww.gov.uk\u002Fguidance\u002Fvisit-a-prisoner-using-a-video-call)\n\nPhone calls\n\nPrisoners do have phones in their cells so they will always have to option to call you.\n\nThey must buy phone credits to do this.\n\nPrisoners can phone anyone named on their list of friends and family.\n\nThis list is checked by security when they first arrive so it may take a few days before they are able to call.\n\nYou can also exchange voicemails using the Prison Voicemail service.\n\nBe advised, staff may listen to phone calls.\n\nEmail\n\nYou can send emails to someone at HMP Send using the Email a Prisoner service (https:\u002F\u002Fwww.emailaprisoner.com\u002F).\n\nYou will be able to attach photos and receive replies.\n\nLetters\n\nYou can write to a prisoner at any time.\n\nInclude the prisoner's name and prisoner number on the envelope.\n\nYou must also write your own name and address on the back of the envelope clearly.\n\nAll incoming and outgoing post, apart from legal letters, will be opened and checked by staff. Legal letters must be clearly labelled as such with the correct information required.\n\nNational Prison Radio's Family and Friends request show\n\nNational Prison Radio broadcasts into prison cells across England and Wales 24 hours a day, 7 days a week.\n\nFamily and friends can stay connected with their loved ones in prison by sending song requests, written messages and voice recordings. They are then read and played out on weekly episodes.\n\nYou can send in a message, and hear the show, at nationalprisonradio.com (https:\u002F\u002Fprison.radio\u002Fnational-prison-radio\u002F#songrequest)","You can use the free and fast online service to send money to someone in prison (https:\u002F\u002Fwww.gov.uk\u002Fsend-prisoner-money).\n\nBe advised, you can no longer send money by bank transfer, cheque, postal order or send cash by post.\n\nIf you cannot use the online service, you may be able to apply for an exemption (https:\u002F\u002Fsend-money-to-prisoner.service.gov.uk\u002Fhelp\u002Fapply-for-exemption\u002F) - for example if you:\n\n- Are unable to use a computer, a smart phone or the internet\n- Do not have a debit card\n\nThis will allow you to send money by post.\n\nGifts and parcels\n\nPrisoners must first apply to have any items posted in.\n\nOnly when approved should any items be sent.\n\nAny items sent without prior approval will not be issued and sent back out at the prisoner's expense.\n\nUpon arriving at HMP Send, Prisoners have 28 days to have one clothing parcel sent in with the authorised items.\n\nThis will then be every 6 months following a rota.\n\nPrisoners at HMP Send are also able to buy items from approved suppliers through a catalogue system or from our clothing shop, Senderellas.\n\nFriends and families of prisoners are permitted to send books directly to the prison, or can order books from approved retailers, which can source and send the books on to prisoners.\n\nFor the full list of approved retailers, you can read Prison education and library services, Annex A (https:\u002F\u002Fwww.gov.uk\u002Fgovernment\u002Fpublications\u002Fprison-education-and-library-services-for-adult-prisons-in-england\u002Fannex-a-sending-and-handing-in-of-books-to-prisoners).\n\nAll parcels will be opened and searched by staff & our search dogs prior to issuing.","HMP Send is committed to providing a safe and educational environment where prisoners can learn new skills and focus on their personal development.\n\nSecurity and safeguarding\n\nEvery person at HMP Send has a right to feel safe.\n\nThe staff are responsible for their safeguarding and welfare at all times.\n\nFor further information about what to do when you are worried or concerned about someone in prison visit the Prisoners' Families helpline website (https:\u002F\u002Fwww.prisonersfamilies.org\u002Fpages\u002Fcategory\u002Fneed-urgent-help?Take=24).\n\nAll safeguarding processes are overseen by Surrey Safeguarding Adults Board (http:\u002F\u002Fwww.surreysab.org.uk\u002F).\n\nArrival and first night\n\nWhen a prisoner first arrives at HMP Send, they will be able to contact a family member by phone in Reception.\n\nThey will also engage with staff who will check how they're feeling and ask about any immediate health and wellbeing needs.\n\nAll prisoners will be checked every 4 hours during their initial 24 hours with us.\n\nInduction\n\nEach prisoner who arrives at Send gets an induction.\n\nThey will meet professionals who will help them with:\n\n- health and wellbeing, including mental and sexual health\n- any substance misuse issues, including drugs and alcohol\n- personal development in custody and on release, including skills, education and training\n- other support (sometimes called ‘interventions'), such as managing difficult emotions.\n\nEveryone also finds out about the rules they must follow, fire safety, and how things like calls and visits work.\n\nAccommodation\n\nPrisoners have their own cell with a toilet and shower.\n\nThere is also one wing with double cells and communal showers\u002Ftoilets.\n\nEducation and work\n\nEducation and training opportunities include:\n\n- adult literacy and numeracy\n- business administration\n- hairdressing and beauty\n- customer service\n- horticulture\n- professional catering\n- gym instructor training\n\nThere are also opportunities for prisoners to take distance learning courses up to degree level.","Find out about advice and helplines for family and friends (https:\u002F\u002Fwww.gov.uk\u002Fsupport-for-families-friends-of-prisoners).\n\nSupport at Send\n\nYou can contact the Prison Advice and Care Trust (PACT) (https:\u002F\u002Fwww.prisonadvice.org.uk\u002Fcontact\u002F) for help and support.\n\nConcerns, problems and complaints\n\nIn an emergency\n\nCall 01483 471000 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.\n\n- Contact category: Phone number: Additional information\n- Non-emergency: 01483 471267: Call this number if you have concerns about a prisoner's safety or wellbeing which are serious but not life-threatening or complete a safer custody contact form (https:\u002F\u002Fwww.prisonersfamilies.org\u002Fforms\u002Fhmp-send-safer-custody-contact-form) on the Prisoners' Families Helpline website.\n- Staff Integrity Hotline: 0800 917 6877 (24 hours answering machine): This number can be called anonymously. If you are concerned about a prisoner being bullied by a member of staff, you can use this number. As this line is managed separately from the prison, you can call this number anonymously.\n- Prisoners' Families Helpline: 0808 808 2003: The Prisoners' Families Helpline (https:\u002F\u002Fwww.prisonersfamilies.org\u002F) can provide confidential support, advice and guidance.\n- Unwanted Prisoner Contact: 0300 060 6699: If a prisoner is contacting you and you want them to stop, you can use the Unwanted Prisoner Contact Service (https:\u002F\u002Fwww.gov.uk\u002Fget-support-as-a-victim-of-crime). You can complete the Stop prisoner contact online form (https:\u002F\u002Funwanted-prisoner-contact.form.service.justice.gov.uk\u002F), email unwantedprisonercontact@justice.gov.uk or contact by phone.\n\nProblems and complaints\n\nIf you have any other problem contact Send.\n\nInspection reports\n\nHM Prison and Probation Service publishes action plans for Send (https:\u002F\u002Fwww.gov.uk\u002Fgovernment\u002Fpublications\u002Fsend-prison-action-plan) in response to independent inspections.","Governing Governor: Esther Dainton\n\nTelephone: 01483 471 000 Find out about call charges (https:\u002F\u002Fwww.gov.uk\u002Fcall-charges)\n\nFollow Send on Twitter\u002FX (https:\u002F\u002Ftwitter.com\u002FHmpSend)\n\nAddress\n\nHMP Send Ripley Road Woking Surrey GU23 7LJ\n\nSee map (https:\u002F\u002Fconsent.google.com\u002Fm?continue=https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fplace\u002FHM%2BPrison%2BSend\u002F@51.2738987,-0.4904337,15z\u002Fdata%3D!4m5!3m4!1s0x0:0xbafac6c14e683a4e!8m2!3d51.2738987!4d-0.4904337&gl=IE&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1)\n\nHelp us to improve this page. Give us your feedback in this 2-minute survey (https:\u002F\u002Fwww.smartsurvey.co.uk\u002Fs\u002Fhmpsend\u002F).","HM Prison and Probation Service","51.274272","-0.491422",{"data":29},[],{"officers":31,"forces":32,"courts":33,"prisons":34,"hearings":35,"legals":36},769,50,224,120,41,11437]