[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"prison-thorn-cross":3,"stats-overview":28,"prison-cases-thorn-cross":35},{"id":4,"slug":5,"name":6,"address":7,"visit_hours":8,"email":8,"phone":9,"description":10,"established":11,"inp_report":8,"capacity":12,"ff1":8,"ff2":8,"ff3":8,"ff4":8,"ff5":8,"ff6":8,"ff7":8,"ff8":8,"aerialimage":8,"buildingimage":8,"category_id":13,"country_id":14,"county_id":15,"city":8,"city_id":8,"urn_id":8,"operator_id":8,"updated_at":16,"created_at":8,"govuk_slug":17,"govuk_updated_at":18,"visiting_text":19,"keep_in_touch_text":20,"send_money_text":21,"life_text":22,"support_text":23,"contact_text":24,"operator_name":25,"operating_for":8,"latitude":26,"longitude":27},"104","thorn-cross","Thorn Cross","HMP\u002FYOI Thorn Cross, Arley Road, Appleton Thorn, Warrington, Cheshire, WA4 4RL",null,"01925 805100","Young offenders","1985",321,"7",101,158,"2026-10-07T08:32:53.000Z","thorn-cross-prison","2025-10-30T11:29:24.000Z","To visit someone in Thorn Cross you must:\n\n- be on that person's visitor list\n- book your visit 3 to 4 days in advance\n- have the required ID with you when you go\n\nAt least one visitor must be 18 or older at every visit.\n\nPrisoners can have one visit a week or more if there is availability.\n\nContact Thorn Cross if you have any questions about visiting.\n\nHelp with the cost of your visit\n\nIf you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit (https:\u002F\u002Fwww.gov.uk\u002Fhelp-with-prison-visits), including:\n\n- travel to Thorn Cross\n- somewhere to stay overnight\n- meals\n\nHow to book family and friends visits\n\nYou can arrange a visit by telephone call to, 01925 805 018.\n\nThe booking line is open:\n\n- Monday to Friday, 8:30am to midday\n\nVisiting times:\n\n- Friday, 1:45pm to 3:45pm\n- Saturday, 1:45pm to 3:45pm\n- Sunday, 9:45am to 11.45am and 1:45pm to 3:45pm\n\nHow to book official visits\n\nTo arrange an official visit you can call, 01925 805 018.\n\nThe booking line operates Monday to Friday, 8:30am to midday Find out about call charges (https:\u002F\u002Fwww.gov.uk\u002Fcall-charges)\n\nOfficial face to face visit times:\n\n- Friday, 1:45pm to 3:45pm\n- Sat, 1:45pm to 3:45pm\n- Sun, 9:45am to 11:45am, 1:45 to 3:45pm\n\nGetting to Thorn Cross\n\nFind Thorn Cross on a map (https:\u002F\u002Fconsent.google.com\u002Fm?continue=https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fplace\u002FHM%2BPrison%2BThorn%2BCross\u002F@53.3698037,-2.5791999,13z\u002Fdata%3D!4m5!3m4!1s0x0:0x7540321c2eeb2e9!8m2!3d53.3492364!4d-2.5421547?shorturl%3D1&gl=IE&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1)\n\nThorn Cross is about 5 miles from Warrington Central and Warrington Bank Quay railway stations. From the stations, use buses going to Appleton Thorn or take a taxi.\n\nTo plan your journey by public transport:\n\n- use National Rail Enquiries (https:\u002F\u002Fwww.nationalrail.co.uk\u002F)\n- use Traveline for local bus times (https:\u002F\u002Fwww.traveline.info\u002F)\n\nThere is a visitors car park opposite the prison, including space for Blue Badge holders.\n\nEntering Thorn Cross\n\nAll visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison (https:\u002F\u002Fwww.gov.uk\u002Fgovernment\u002Fpublications\u002Fmanagement-of-security-at-visits-policy-framework-open-estate\u002Facceptable-forms-of-identification-id-when-visiting-a-prison-in-england-and-wales-annex-a).\n\nAll visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.\n\nVisitors should dress sensibly. You may be turned away if you are wearing items like vests, low-cut tops, high-cut shorts or dresses.\n\nNo money can be taken into the visiting area.\n\nThere are strict controls on what you can take into Thorn Cross. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.\n\nYou will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.\n\nVisiting facilities\n\nThere is a visitors centre run by the Partners of Prisoners (POPS) (http:\u002F\u002Fwww.partnersofprisoners.co.uk\u002Fhmp-thorn-cross\u002F) charity.\n\nTelephone: 01925 805 242 Find out about call charges (https:\u002F\u002Fwww.gov.uk\u002Fcall-charges)\n\nFamily days\n\nThorn Cross holds family days which are longer and more relaxed than normal visits.\n\nPrisoners can apply for them.","There are several ways you can keep in touch with a prisoner during their time at Thorn Cross.\n\nSecure video calls\n\nTo have a secure video call with someone in this prison you need to:\n\n- Download the Prison Video app (https:\u002F\u002Fprisonvideo.com\u002Fapp)\n- Create an account\n- Register all visitors\n- Add the prisoner to your contact list\n\nHow to book a secure video call\n\nSecure video calls at this prison can be requested by prisoners only.\n\nYou will receive a notification if a prisoner has requested a video call with you.\n\nRead more about how the Prison Video app works (https:\u002F\u002Fwww.gov.uk\u002Fguidance\u002Fvisit-a-prisoner-using-a-video-call)\n\nPhone calls\n\nPrisoners do not have phones in their cells so they will always have to call you. They have to buy phone credits to do this.\n\nThey can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.\n\nYou can also exchange voicemails using the Prison Voicemail service (https:\u002F\u002Fprisonvoicemail.com\u002F).\n\nOfficers may listen to phone calls as a way of preventing crime and helping keep people safe.\n\nEmail\n\nYou can send emails to someone in Thorn Cross using the Email a Prisoner service (https:\u002F\u002Fwww.emailaprisoner.com\u002F).\n\nLetters\n\nYou can write at any time.\n\nInclude the person's name and prisoner number on the envelope.\n\nIf you do not know their prisoner number, contact Thorn Cross.\n\nAll post apart from legal letters will be opened and checked by officers.\n\nNational Prison Radio's Family and Friends request show\n\nNational Prison Radio broadcasts into prison cells across England and Wales 24 hours a day, 7 days a week.\n\nFamily and friends can stay connected with their loved ones in prison by sending song requests, written messages and voice recordings. They are then read and played out on weekly episodes.\n\nYou can send in a message, and hear the show, at nationalprisonradio.com (https:\u002F\u002Fprison.radio\u002Fnational-prison-radio\u002F#songrequest)","You can use the free and fast online service to send money to someone in prison (https:\u002F\u002Fwww.gov.uk\u002Fsend-prisoner-money).\n\nYou can no longer send money by bank transfer, cheque, postal order or send cash by post.\n\nIf you cannot use the online service, you may be able to apply for an exemption (https:\u002F\u002Fsend-money-to-prisoner.service.gov.uk\u002Fhelp\u002Fapply-for-exemption\u002F) - for example if you:\n\n- are unable to use a computer, a smart phone or the internet\n- do not have a debit card\n\nThis will allow you to send money by post.\n\nGifts and parcels\n\nApproved items such as clothing and books can be sent in by family during the first 28 days of prisoners coming to Thorn Cross. One clothing parcel per year can be sent in by families.\n\nAfter that, they can receive one parcel a month. Prisoners can also buy their own goods using the catalogue system.\n\nMake sure to include the person's name and prisoner number on the parcel.\n\nAll parcels will be opened and checked by officers.\n\nFriends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.\n\nFor the full list of approved retailers, you can read, Prison education and library services, Annex A (https:\u002F\u002Fwww.gov.uk\u002Fgovernment\u002Fpublications\u002Fprison-education-and-library-services-for-adult-prisons-in-england\u002Fannex-a-sending-and-handing-in-of-books-to-prisoners).","Thorn Cross is committed to providing a safe and educational environment where prisoners can learn new skills to help them on release.\n\nSecurity and safeguarding\n\nEvery prisoner at Thorn Cross has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.\n\nFor further information about what to do when you are worried or concerned about someone in prison visit the Prisoners' Families helpline website (https:\u002F\u002Fwww.prisonersfamilies.org\u002Fpages\u002Fcategory\u002Fneed-urgent-help?Take=24).\n\nArrival and first night\n\nWhen a prisoners first arrives at Thorn Cross, they will be shown their cell and then be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.\n\nThey will get to speak to someone who will check how they're feeling and ask about any immediate health and wellbeing needs.\n\nInduction\n\nEach prisoner who arrives at Thorn Cross gets an induction that lasts about a week. They will meet professionals who will help them with:\n\n- health and wellbeing, including mental and sexual health\n- any substance misuse issues, including drugs and alcohol\n- personal development in custody and on release, including skills, education and training\n- other support (sometimes called ‘interventions'), such as managing difficult emotions\n\nEveryone also finds out about the rules, fire safety, and how things like calls and visits work.\n\nAccommodation\n\nAround 400 prisoners live at Thorn Cross in a mixture of single and double cells.\n\nPrisoners have access to small kitchens, a full gymnasium, sports hall, library and chapel.\n\nEducation and work\n\nPrisoners at Thorn Cross can study or take workshops and training courses in a range of subjects, including construction trades, recycling, horticulture, hospitality, catering and rail construction.\n\nThorn Cross has a number of partnerships with local and national employers, including Timpsons and Max Speilmann, which offer work placements before and after release.\n\nTemporary release\n\nAll prisoners at Thorn Cross are eligible for release on temporary licence (ROTL).\n\nIt is important to keep close contact with family for good rehabilitation. It also helps prisoners, who go out to work on day release, enter back into the community.","Find out about advice and helplines for family and friends (https:\u002F\u002Fwww.gov.uk\u002Fsupport-for-families-friends-of-prisoners).\n\nSupport at Thorn Cross\n\nThere is help and support for all families and friends of someone in prison provided by the charity, Partners of Prisoners (POPS) .\n\nConcerns, problems and complaints\n\nIn an emergency\n\nCall 01925 805 100 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.\n\n- Contact category: Phone number: Additional information\n- Non-emergency: 01925 805 257: Call this number if you have concerns about a prisoner's safety or wellbeing which are serious but not life-threatening or complete a safer custody contact form (https:\u002F\u002Fwww.prisonersfamilies.org\u002Fforms\u002Fhmp-thorn-cross-safer-custody-contact-form) on the Prisoners' Families Helpline website.\n- Staff Integrity Hotline: 0800 917 6877 (24 hours answering machine): This number can be called anonymously. If you are concerned about a prisoner being bullied by a member of staff, you can use this number. As this line is managed separately from the prison, you can call this number anonymously.\n- Prisoners' Families Helpline: 0808 808 2003: The Prisoners' Families Helpline (https:\u002F\u002Fwww.prisonersfamilies.org\u002F) can provide confidential support, advice and guidance.\n- Unwanted Prisoner Contact: 0300 060 6699: If a prisoner is contacting you and you want them to stop, you can use the Unwanted Prisoner Contact Service (https:\u002F\u002Fwww.gov.uk\u002Fget-support-as-a-victim-of-crime). You can complete the Stop prisoner contact online form (https:\u002F\u002Funwanted-prisoner-contact.form.service.justice.gov.uk\u002F), email unwantedprisonercontact@justice.gov.uk or contact by phone.\n\nProblems and complaints\n\nIf you have any other problem contact Thorn Cross.\n\nInspection reports\n\nHM Prison and Probation Service publishes action plans for Thorn Cross (https:\u002F\u002Fwww.gov.uk\u002Fgovernment\u002Fpublications\u002Fthorn-cross-prison-action-plan) in response to independent inspections.","Governor: Robert Durgan\n\nTelephone: 01925 805 100 Monday to Friday, 7am to 8pm Weekends, 7am to 5pm The gate lodge picks up at any other times Find out about call charges (https:\u002F\u002Fwww.gov.uk\u002Fcall-charges)\n\nFax: 01925 805 101\n\nAddress\n\nHMP\u002FYOI Thorn Cross Arley Road Appleton Thorn Warrington Cheshire WA4 4RL\n\nSee map (https:\u002F\u002Fconsent.google.com\u002Fm?continue=https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fplace\u002FHM%2BPrison%2BThorn%2BCross\u002F@53.3698037,-2.5791999,13z\u002Fdata%3D!4m5!3m4!1s0x0:0x7540321c2eeb2e9!8m2!3d53.3492364!4d-2.5421547?shorturl%3D1&gl=IE&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1)\n\nHelp us to improve this page. Give us your feedback in this 2-minute survey (https:\u002F\u002Fwww.smartsurvey.co.uk\u002Fs\u002Fthorncross\u002F).","HM Prison and Probation Service","53.350391","-2.539995",{"officers":29,"forces":30,"courts":31,"prisons":32,"hearings":33,"legals":34},769,50,224,120,41,11437,{"data":36},[]]